Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy (“Policy”) outlines how V Club Dubai, including its subsidiaries and affiliates (collectively referred to as “V Club”), collects, uses, manages, and discloses personal information. It also explains how you can access your personal information.

This Policy applies to personal and aggregated information collected through V Club’s website at https://vclubdubai.com (the “Website”) and should be read in conjunction with the Website’s Terms of Use.

In this Policy, “we,” “us,” and “our” refer to V Club, while “you” and “your” refer to the user of the Website.

By accessing or using the Website or obtaining services from us, you agree to comply with this Policy. If you do not agree with this Policy, you must refrain from using or accessing the Website.

Information Collection and Usage

We receive and store any information you knowingly provide to us when you fill out forms on the Website. When required, this information may include:

Identity Data: First name, last name, username or similar identifier, title and gender
Contact Data: Email address and phone number

How We Use Your Information

We use the information collected for the following purposes:

Marketing and promotional communication
Testimonials
Customer feedback collection
Customer support
Targeted advertising
Website security and fraud prevention

If we intend to use your information for any other purpose, we will seek your consent and use it only for the purpose for which consent is granted unless required by law.

How We Share Your Information

We do not share your personal information with third parties without your consent, except in limited circumstances such as:

Analytics services
Data collection and processing partners

All third parties are required to use the information only for the purpose for which it is shared and not retain it longer than necessary.

We may also disclose your information to comply with legal obligations, enforce our policies, protect rights, or during a merger or acquisition.

Email Marketing

V Club Dubai may offer newsletters and marketing emails which you may subscribe to voluntarily. We do not sell or rent email addresses. You may unsubscribe at any time using the link provided in our emails.

All marketing emails comply with UAE regulations and clearly identify the sender.

Cookies

We use cookies to personalize your experience and analyze traffic. You may accept or decline cookies through your browser settings. Disabling cookies may affect certain website functionalities.

Retention of Your Information

We retain personal information for a period ranging from 90 days to 2 years after accounts remain inactive, or as required to fulfill legal and business purposes. Anonymous and aggregated data may be stored indefinitely.

Your Rights

Depending on applicable laws, you may have the right to access, correct, erase, restrict, or object to the processing of your personal data, or withdraw consent.

Requests can be sent to: info@vclubdubai.com

Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of data transmission over the internet is completely secure.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Policy.